© 2018 by Silica Skin Care Pty Ltd. (ABN 17623527328)

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SHIPPING

Australia

Standard Shipping: All our products are shipped via Australia Post at a flat rate of $10 for all orders under $200 AUD. Shipping is free for orders of $200 AUD and above.

Your order will be packed and posted within 48 hours of receiving your order. We are shipping out of our Melbourne warehouse and delivery times depend on your location (visit Australia Post website for estimated delivery time).

Express Shipping: All our products are shipped via Australia Post at a flat rate of $15 for all orders.

Your order will be packed and posted within 48 hours of receiving your order. We are shipping out of our Melbourne warehouse and delivery times depend on your location (visit Australia Post website for estimated delivery time).

New Zealand

 

Standard Shipping:

All our products are shipped via Australia Post at a flat rate of $18 for all orders under $200 AUD. Shipping is free for orders of $200 AUD and above.

Your order will be packed and posted within 48 hours of receiving your order. We are shipping out of our Melbourne warehouse and delivery times depend on your location (visit Australia Post website for estimated delivery time).

PRICES AND PAYMENT

All prices on the website are in Australian dollars. The prices do not include GST. Silica Skin Care Pty Ltd. is not registered for GST. Prices are subject to change without notice. 

You can pay via either PayPal or major debit and credit cards (Visa, Mastecard, Dicover, American Express). 

 

REFUNDS AND RETURNS

Due to hygiene reasons we are unable to accept returns for the products, unless they are faulty or have been sent to you by error. 

 

Faulty or damaged products: If you find your product faulty or damaged, we will replace it free of charge or give you a refund. Apply for a replacement / refund within 14 days of receiving your order. Please email us at info@sakurycosmeceutical.com.au description and picture of the fault and invoice. We will let you know about the next steps (please allow 2 business days for a response).

We do not offer replacements / refunds for used items or items that have been returned 14 days after the purchase.

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